Meticulous Approach to Detail

At Penske Vehicle Services, our commitment to high-end quality is the foundation of everything we do.

Our capabilities extend beyond what OEMs can typically achieve in their production process, particularly in specialized tasks and customer-selected upgrades like paint applications and vehicle retrofits.

Penske’s meticulous approach to detail and delivering results ensures that every vehicle leaving our facility meets the highest quality standards.

Detail and Precision for Consistent Results

We are known for taking on tasks that go beyond the standard manufacturing process. Our ability to handle low-volume, custom jobs, as an extension of OEMs, with precision has earned us a reputation for excellence.

For example, when OEM plants are not equipped to apply tu-tone paint applications or unique painted stripe packages, vehicles are sent to our production plant where we carefully disassemble, prep, mask and paint the vehicle, ensuring it leaves our facility in perfect condition.

Proven Processes From Concept to Completion

Our quality control stations are positioned throughout the process, from inbound inspection to post-paint inspection, guaranteeing that every detail is scrutinized and perfected.

We follow a strict 8D process for continuous improvement, where if an issue arises, it is contained, analyzed and prevented from recurring, ensuring that our customers never have to go through warranty claims. This commitment to zero-defect delivery sets us apart in the industry.

Our approach starts with a thorough proof of concept, followed by a detailed plan that outlines the necessary resources, capacity and risk mitigation strategies. This disciplined process ensures that every project is executed flawlessly. When vehicles arrive at Penske, they go through a methodical inbound process where Quality Technicians assess the condition of the vehicle identifying and documenting defects or non-compliance issues. The inbound quality process concludes with high resolution photos of every vehicle.

On the mechanical side, technicians follow comprehensive protocol to ensure that all components are properly connected, and torque requirements are accurate and recorded. A final quality control inspection, often involving a test drive, ensures that the work has been performed to the highest standard.

Penske Vehicle Services also performs retrofits, end of line repairs, and pre-production builds, all with the same dedication to quality.

Dedicated Team and Culture

The success of PVS is deeply rooted in our team. We believe in hiring individuals who are passionate about quality and details, and we invest in their growth through rigorous internal training with senior team members who know a thing or two about aesthetics.

This training is not just about skill development; it’s about instilling the Penske culture of putting the customer first and delivering excellence at every stage. Our team of professionals takes immense pride in their work, and this dedication shines through in the quality of the vehicles we deliver.

For more information on how Penske Vehicle Services can help your business shine, contact us.